Here are the instructions:
In order to do manual KYC, we would need to get following documentation from you, either sent to us via email or shared through some secure online sharing service, such as Google Drive or Dropbox. It is recommended to password protect the files before sharing to us and sharing the password for these files in different email.
As part of the CDD process, following documentation shall be made available for us. More information may be required later if needed.
1. A clear and legible copy of the front pages of your ID (and back, if necessary). This can be a passport or driver’s license or national ID card including the photograph
2. A clear and legible copy of a recent utility bill or bank reference letter or bank statement, or government document showing your name and residential address.
3. A selfie video with a clear image to verify liveness and facematch with your ID. It is recommended to turn head left/right, up/down, while keeping your ID document in your face same time.
I hope these instructions are clear and we can help you to verify manually. Thanks!
..PS. Please reply to e-mail address: firstname.lastname@example.org
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